Sthembiso Mkansi
A self-driven Business Analyst, Test Analyst, AI Engineer, IT Project Manager and Full-Stack Developer bridging the gap between business strategy and technical innovation.
Driving Innovation Through
Data & Technology
A self-driven and resourceful Business Analyst, Project Manager, Test Analyst, Developer, Data Analyst and Data Scientist with over 7 years of IT experience in full Software Development Lifecycle (SDLC). Skilled in eliciting and translating business requirements into actionable solutions using Agile, SCRUM, and Waterfall methodologies.
Proven expertise in frontend/backend development, data analysis, and process optimization, with a track record of delivering high-impact web applications and business systems. Adept at stakeholder management, bridging communication gaps between business and technical teams, and driving project success under fixed costs and deadlines.
My approach combines technical excellence with business acumen. I don't just build solutions—I solve problems. Whether it's automating ETL workflows, deploying LLM models for credit risk analysis, or leading Agile teams through complex integrations, I focus on delivering measurable business value.
What I Bring to the Table
Business Analysis
Requirements elicitation, gap analysis, process mapping, and stakeholder management for optimal business outcomes.
AI & Data Science
Machine learning, LLM deployment, NLP, and advanced analytics using Azure AI and Python ecosystems.
Full-Stack Development
End-to-end web applications with modern frameworks, responsive design, and cloud integration.
Project Management
Agile, Scrum, and Waterfall methodologies ensuring on-time, on-budget delivery.
Education & Certifications
My academic foundation and professional certifications that validate my expertise
Bachelor of Information Technology
Business Systems • RoseBank College IIE
Comprehensive study of IT business systems, software development, database management, and business process integration. Graduated with distinction in core modules including Systems Analysis, Database Design, and Project Management. This foundation equipped me with the technical and analytical skills necessary for modern business technology challenges.
Diploma in Business Analysis
Gijima Training Institute
Specialized training in requirements engineering, stakeholder management, business process optimization, and Agile methodologies. Hands-on experience with industry-standard tools and frameworks including Jira, Confluence, and various modeling techniques. This program sharpened my ability to bridge the communication gap between business stakeholders and technical teams.
Certifications &
Areas of Mastery
Microsoft Certified: Azure AI Fundamentals
Credential ID: 4C77AB9137B4D35A
Certification Number: 5F84A6-E02AKC
Earned: April 8, 2022
Issuer: Microsoft
This certification demonstrates understanding of AI workloads, machine learning principles, computer vision, natural language processing, and responsible AI practices on Azure. Prior experience in data science or software engineering is not required—this certification validates foundational knowledge accessible to both technical and non-technical professionals.
Microsoft Certified: Azure AI Engineer Associate
Credential ID: FD523497A7B5E535
Certification Number: D3P75A-BA417A
Earned: May 5, 2022
Expires: May 6, 2027
Issuer: Microsoft
As an Azure AI Engineer, I build, manage, and deploy AI solutions that leverage Azure AI. My responsibilities include requirements definition and design, development, deployment, integration, maintenance, performance tuning, and monitoring of AI solutions. This advanced certification validates my ability to implement AI solutions end-to-end using Azure AI services.
Project Management Certificate
ID Nr: 9604305579088
Issued: March 4, 2026
Issuer: National School of Government
Programme: SMS Essentials Programme
This certificate is part of the SMS Essentials Programme, which consists of six comprehensive courses. The programme is intended for both middle and senior managers. Participation provides middle managers with learning opportunities to develop essential management and leadership competencies. This training enhances my ability to lead projects effectively within organizational frameworks.
Continuous Learning & Professional Development
My certifications reflect a commitment to staying current with emerging technologies and management practices. The Microsoft certification pathway demonstrates expertise in cloud-based AI solutions, while the Project Management credential from the National School of Government validates my leadership and organizational capabilities. Together, they enable me to deliver comprehensive, enterprise-ready solutions that align technical innovation with business strategy.
Professional Experience
7+ years of delivering measurable business impact through technology
IT Enabler
Edu Nova
- Provide specialist expertise in digital tool adoption, promoting innovation and continuous learning in educational environment
- Support educators in utilizing digital tools, run coding clubs for 20+ learners, fostering digital literacy from an early age
- Provide AI fluency training to promote digital literacy and innovation across all staff levels
- Initiate and plan value-added process improvements in digital resource governance and administration
- Develop and maintain productive working relationships with educators, learners, and administrators to achieve predefined digital literacy objectives
Test Analyst
African Bank (InfyStrat Software Solutions)
- Automated ETL workflows using SQL, Python, and Azure Data Factory, reducing manual processing time by 25% and accelerating trade finance reporting
- Executed 200+ test cases across UAT, SIT, and batch testing environments, identifying 45+ critical defects with 98% defect detection rate before production deployment
- Developed and deployed LLM solution on Azure ML for credit risk analysis, enabling data-driven decision-making that improved risk prediction accuracy by 15%
- Designed Power Query scripts and Power BI dashboards to support financial audits, reducing report generation time by 30% and providing real-time insights to stakeholders
- Implemented data quality dashboards with alert mechanisms, proactively identifying and resolving anomalies, which decreased data reconciliation errors by 20%
Junior Business Analyst
Absa Bank
- Led requirements analysis and system integration for 3 trade finance platforms, aligning data flows with business processes and reducing post-deployment change requests by 20%
- Authored 50+ user stories and acceptance criteria in Jira within an Agile environment, ensuring 100% traceability of business requirements to technical deliverables
- Developed and optimized SQL queries and Power BI dashboards to validate system data, presenting insights that informed a key customer retention strategy, impacting 10,000+ clients
- Facilitated defect review meetings with 10+ stakeholders, prioritizing issues based on severity and business impact, which cut the average resolution time by 15%
- Created and maintained a Business Glossary and Data Dictionary, improving data governance and cross-team understanding of key metrics
IT Technical Consultant
MN Mkansi Inc
- Redesigned and maintained the company website, improving page load speed by 35% and boosting SEO rankings, resulting in a 25% increase in organic traffic
- Managed IT operations including software upgrades and network troubleshooting, achieving 99.5% system uptime and supporting a 15% year-on-year business growth
- Authored and implemented SLAs for help desk functions, improving service resolution time by 20% and enhancing overall client satisfaction
Web Developer
Kulani ICT Solutions
- Developed 10+ responsive websites for small businesses using HTML, CSS, JavaScript, and Node.JS, enhancing client online presence and user engagement
- Refactored legacy code to modern frameworks, improving website functionality and maintainability for ongoing client use
Side Projects
Passion projects and volunteer initiatives demonstrating my diverse capabilities
Web Design & Development
August 2024 - October 2024
Designed and developed responsive websites using HTML, CSS, JavaScript, and CMS platforms (WordPress). Enhanced UI/UX through modern design principles and optimized sites for performance and SEO. Built responsive, integrated websites, showcasing end-to-end solution delivery and stakeholder requirement gathering.
Website Upgrade & Optimization
March 2025 - May 2025
Upgraded legacy websites to modern frameworks, achieving 40% improvement in load times and full mobile responsiveness. Integrated advanced features including dynamic content management and enhanced security protocols, improving user experience and site scalability.
ICT Lab Proposal Coordinator
January 2026 - Current
Spearheaded proposal for a new computer lab at Khulanolwazi Primary School, conducting comprehensive needs assessment and developing detailed project plan, budget, and funding strategy for 30 workstations (ZAR 500k project). Presented proposal to school administration, securing stakeholder buy-in pending approval.
Technical Proficiencies
Comprehensive toolkit across Business Analysis, AI, Development, Testing, and Project Management
📊 Business & Test Analyst
🤖 AI & Data Science
💻 Development & IT Project Management
☁️ Cloud Platforms
🛠️ Tools & Frameworks
Let's Work Together
Contact Details
Johannesburg, South Africa ✓ Willing to relocate